Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Due to local, state, and federal shipping regulations, we have to follow protocols to stay in business. Please check your laws before purchasing a restricted product.

Shipping

No, we only sell to the United States of America. This is due to customs and shipping regulations on the products we sale.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. For the cheapest method, we use USPS. We also use Fedex and UPS to transit our shipments. Your tracking information will be emailed to you once the order has been fulfilled.

Payment

Due to their selling policy, they do not allow the purchase of a restricted item, i.e., stun gun, taser, baton, etc. Therefore, we had to remove it from our website, so not to violate any payment policy.

We use Authorized.net to securely encrypt, verify, and manage all payments through our site. Along with Shopify Secure, it provides a double blind security system. We do not store any credit card information on our site, nor does Shopify. Therefore, all transactions are carried our with extreme security to protect the consumer and the business.

Yes, we have installed Sezzle. You can set up your own payment plan and the website will help you visualize your payment breakdown. There is no interest, nor credit check. Check out the page How Sezzle Works for more information.

Customer support

+1 (860) 248-7000

Send a message

sales@selfdefensegearandgadgets.com